Help & getting started
A practical guide to running your programme.
Start with the basics, then use the answers below to keep controls, evidence, reports, AI assistance, and billing moving together.
How do I set up an account?
Create an account with your work email, confirm your sign-in, and choose the regions and frameworks relevant to your organisation.
What is a workspace?
A workspace brings together controls, evidence, risks, action plans, reports, and the people responsible for keeping them current.
Can I work across multiple frameworks?
Yes. Activate the frameworks that apply and use shared evidence where the same operating practice supports more than one requirement.
How should I add evidence?
Add the document, screenshot, certificate, log, or other record that demonstrates a control is operating. Link it to the relevant control, assign an owner, and set a review or expiry date.
What are reports for?
Reports turn workspace activity into an audience-ready view of posture, open gaps, risks, evidence health, and remediation.
What can AI assistance help with?
AI assistance can summarise readiness, identify likely gaps, suggest remediation, draft policy or auditor-response language, and organise root-cause analysis.
Is AI output automatically correct?
No. Review AI-generated analysis and drafts for accuracy, completeness, confidentiality, and fit with your organisation.
Why is a module locked?
A locked module usually means its trial ended, the product is not active, or access is not included in the current plan.